FAQ

Frequently Asked Questions

How do I ensure my wedding gown or evening dress will fit perfectly?

We offer expert in-person consultations and multiple fittings to guarantee the perfect fit. Please bring your wedding shoes and any undergarments to your fittings so we can tailor your complete look. Our skilled tailors customize every detail, from hems to reshaping, for comfort and elegance.

What if my size changes before the wedding?

We recommend scheduling your final fitting within two months of your wedding date to accommodate any body changes and finalize all alterations.

Can I order bridal gowns or accessories online and have them shipped to Kuwait?

Yes! We ship worldwide, including Kuwait. Our gowns, primarily sourced from Italy, blend luxury with affordability. Orders are carefully packaged, and shipping timelines are shared upon purchase.

What is your return policy for international orders?

Due to the custom nature of bridal gowns, returns on altered or customized dresses are limited. Please contact us prior to purchasing for detailed return policies.

How long does the alteration process take?

We offer flexible alteration services, including rush options, to accommodate your schedule. We recommend booking your alteration appointment as early as possible to ensure availability.

Can you alter gowns purchased abroad or outside Kuwait?

Absolutely. Whether your gown was purchased locally or internationally, our expert tailors can alter it to achieve a perfect fit and flawless finish.

What payment methods do you accept?

We accept all major credit cards, debit cards, and cash payments at our boutique. Payment terms are confirmed during consultation and booking.

What should I know about booking an appointment?

Booking an appointment reserves dedicated time with our team for bridal shopping, accessories, alterations, and consultations. We kindly ask that you honor your appointment time or notify us in advance if you cannot attend. No-shows may affect future booking privileges.

Do you offer virtual or remote alteration services?

Currently, all expert alteration services are provided in person at our boutique in Kuwait to ensure the highest quality fit and attention to detail.